Shipping
Bonebakker Juwelier ships worldwide. All packages will be sent with insurance. For safety reasons we require a signature for all shipments. All orders are being sent within three working days. A ‘track & trace code will be sent as soon as the parcel is on the way.
Pick up
It is possible to pick up your order in our salon on Van Baerlestraat 27 by appointment.
Returns
At Bonebakker Juwelier we are convinced of the quality of our products. Therefore we offer a return period of 14 days for all your online purchases. This period starts the moment the jewellery has been delivered to you, or picked up by you. If you would like to return the jewellery, you need to let us know within 14 days via email. We demand that everything is returned in the original state and with the complete content of the package as it was delivered to you. You will be credited after the parcel has been received and looked at by our atelier. This can take up to seven days. Please read more about returns in our e-commerce terms and conditions.